
Update: There is no update.The boiler is languishing in the corner, refusing to work.The boiler fix-it man is nowhere to be found - he went home to his warm, cosy, HEATED home yesterday (probably to have a HOT shower) instead of coming to fix our boiler.We have no hot water.We have no heating.Temperatures are expected to dip below zero over the weekend with snow showers predicted.I am in a state of numb* incomprehension.I tried to express my incomprehension to the lovely (very understanding) telephone operator at Vokera (the boiler manufacturer) this morning. She could not help me. They contract their work out to Crystal Heating Ltd. It was Crystal...